FAQs

How long will my order take to get to me?

Drugsline will dispatch most orders within 1-2 business days Monday to Friday assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter.

Delivery times are reliant upon normal Australia Post delivery times and vary depending on where you live. Please allow between 1-8 working days from the date of the order being shipped.

  • • For metro areas our delivery time frame is 2-4 business days.
  • • For regional areas our delivery time frame is 4-6 business days.
  • • For remote locations our delivery time frame is 5-12 business days.
  • • For international destinations our delivery time frame is 3-7 business days.

For more accurate delivery timeframes please visit our Shipping link at the bottom of the page.

Delivery times are an estimate only. Delivery time does not include any time parcels may spend in the destination countries customs service.

How can I pay for my order?

Drugsline accepts payments via:

  • PayPal
  • AliPay
  • Visa or MasterCard
  • Visa Checkout
  • AfterPay
  • WeChat
  • BPAY
  • ZipPay

Please note that all international orders need to be paid via PayPal or AliPay.

Is my order confidential?

All information collected by Drugsline is strictly confidential.

We do not provide this information to any other party for any purposes.

Drugsline staff are legally bound by conditions of employment to the confidentiality of your order and personal details.